Patient Information
Everything you need to know about fees, billing, and what to expect at your appointment.
Fees & Billing
We are a mixed-billing practice. Most consultations are privately billed, with a Medicare rebate available to eligible patients.
Bulk billed (Monday to Friday, 9am to 4pm)
- Children 15 years and under with a valid Medicare card
Reduced fees (Monday to Friday, 9am to 4pm)
- Senior and disability pension concession card holders
- Health Care Card holders
- DVA card holders
- Students with a valid student card
In other circumstances, bulk billing is only at the treating doctor's discretion and is determined on a case-by-case basis.
Our billing policy lists all consultation fees, Medicare rebates and after-hours rates, effective 1 October 2026.
View fees & billing policy (PDF)New Patients
We welcome new patients to our practice. Please bring the following to your first appointment:
- Medicare card
- Any concession cards (Health Care Card, Pension Card, DVA)
- A list of current medications (or bring the medications themselves)
- Any relevant medical records or referral letters from your previous GP
Prescriptions & Referrals
Repeat Prescriptions
Please allow 48 hours for repeat prescription requests. Prescriptions cannot be issued without seeing the doctor if there are no repeats remaining.
Referrals
Specialist referrals require a consultation with your doctor. Please book an appointment to discuss your referral needs.
Test Results
Please book a follow-up appointment to discuss your test results with your doctor. Results are not given over the phone.
Payment
We accept EFTPOS, credit cards (Visa, Mastercard), and cash. Medicare rebates can be processed instantly at reception. Private health insurance cannot be used for GP consultations in Australia.